Guarantee

If the work is wrong, we’ll make it right at our own expense.

Guarantee

Aegis’s unwavering commitment to quality and accuracy is evidenced by the company’s guarantee. Aegis will repair, redesign, or correct any deliverable at the company’s own expense if it is rejected under the conditions that it does not meet objective industry standards, is materially defective, or does not conform to the specifications outlined in the statement of work.

Quality Standards

Aegis Creative promises to deliver projects that are medically and scientifically accurate and targeted appropriately to the intended audience. Quality is measured on each deliverable of a project, including the first draft, the second draft, and the final draft. The following table outlines Aegis Creative’s criteria and standards for quality. We believe this declaration to stringent standards is unmatched by our competitors.

Criteria and Standards for Quality:

Criteria

Standards

Accurate assessment of audience

Client approves first draft

Errors in medical information: Numerical data

First draft: 1/20 pages
Second draft: 1/35 pages
Final: 1/50 pages

Errors in medical information: Factual data

First draft: 1/50 pages
Second draft: 1/75 pages
Final: None

Spelling, punctuation, grammatical errors

First draft: 1/1 page
Second draft: 1/3 pages
Final: 1/20 pages

Layout errors

Second draft: 1/20 pages
Final: 1/50 pages
To printer: 1/100 pages

Legal/regulatory reviews

New client/product: 2 reviews/project
Established product: 1 review/project

Percentage of projects delivered on time

100%