If the work is wrong, we’ll make it right at our own expense.
Guarantee
Aegis’s unwavering commitment to quality and accuracy is evidenced by the company’s guarantee. Aegis will repair, redesign, or correct any deliverable at the company’s own expense if it is rejected under the conditions that it does not meet objective industry standards, is materially defective, or does not conform to the specifications outlined in the statement of work.
Quality Standards
Aegis Creative promises to deliver projects that are medically and scientifically accurate and targeted appropriately to the intended audience. Quality is measured on each deliverable of a project, including the first draft, the second draft, and the final draft. The following table outlines Aegis Creative’s criteria and standards for quality. We believe this declaration to stringent standards is unmatched by our competitors.
Criteria and Standards for Quality:
Criteria |
Standards |
Accurate assessment of audience |
Client approves first draft |
Errors in medical information: Numerical data |
First draft: 1/20 pages |
Errors in medical information: Factual data |
First draft: 1/50 pages |
Spelling, punctuation, grammatical errors |
First draft: 1/1 page |
Layout errors |
Second draft: 1/20 pages |
Legal/regulatory reviews |
New client/product: 2 reviews/project |
Percentage of projects delivered on time |
100% |

